Privacy Policy

How we collect, use and protect your family's information.

This Privacy Policy explains how RoboticSchools collects, uses, shares and protects personal information when you visit our website, book a free demo class, or join our robotics, coding and AI classes for kids. We work with parents and guardians, and we take the privacy of the kids we teach seriously. Please read it before you send us any information.

The short version

  • We ask only for what we need to arrange a demo class and teach your kid.
  • A parent or guardian gives us any information about a kid, never the kid directly.
  • We do not sell personal information, and we do not use it for advertising.
  • This website has no advertising cookies. We count visits with cookie-free statistics that do not identify you.
  • You can ask to see, correct or delete your or your kid's information at any time.

The rest of this page gives the full details.

1. Who we are

This website and our classes are provided by RoboticSchools Pvt Ltd ("RoboticSchools", "we", "us" or "our"), based in Bellandur, Bengaluru, Karnataka, India. We teach live classes online and at our centre in Bengaluru, to students in India and other countries. We decide how and why the personal information in this policy is used, and we are responsible for it.

2. What this policy covers

This policy applies when you:

  • visit or use our website;
  • book a free demo class, or contact us by WhatsApp, phone or email;
  • enrol your kid in a course, attend classes, or order an educational kit from us.

It does not cover other companies' websites or apps that we link to, such as WhatsApp, YouTube, Instagram, LinkedIn or Google Maps. Their own privacy policies apply when you use them.

3. Information we collect

Information you give us

  • When you book a demo class: your kid's name, age and school grade, the course they are interested in, and the parent or guardian's name, country, WhatsApp number and email address.
  • When you contact us: anything you choose to tell us by WhatsApp, phone or email.
  • When your kid joins a course: what we need to teach the course, such as class times, attendance, progress, projects and certificates in the student's learning dashboard.
  • When you order a kit: the delivery name, address and contact number.
  • Fees and payments: fees are paid monthly, after the classes, by BenePay or UPI. We keep a record of the amounts paid and when, for our accounts. This website does not take payments or card details.
  • Class recordings: only if you ask us to record your kid's classes, in which case we keep the recording to share with your family (see the Terms of Use).

Information collected automatically

  • Technical information: like any website, our hosting provider receives your IP address, browser type and the pages you request, so it can deliver the website and protect it from abuse.
  • Visitor statistics: we use Cloudflare Web Analytics to count page visits and see how fast our pages load. It does not use cookies or store anything on your device, and it does not identify you or follow you to other websites. We see only totals, such as visits per page or per country.
  • Bot check: the booking form uses a security check that looks at technical information from your browser and device to confirm a real person is sending it (see section 7).
  • Avoiding double bookings: when the booking form is sent, we keep a scrambled, one-way code made from your email address and your kid's name for about 10 minutes, so the same booking is not saved twice. It deletes itself.
  • Backup copy: each booking is also kept briefly on Cloudflare so it is not lost if our booking sheet is unavailable. It is deleted as soon as the booking reaches our records, and in any case within 7 days.
  • Where you booked from: we note which page of our website you were on when you booked (for example a course page), and which version of this policy was in place at the time.

Please do not send us sensitive information that is not needed for our classes.

4. Kids' privacy

Our classes are for kids aged 5 to 18. Parents and guardians stay in control of their kid's information.

  • A parent or guardian gives us the details. Our booking form is meant to be filled in by a parent, a legal guardian, or another adult who is legally allowed to act for the kid. We do not knowingly collect personal information directly from kids through this website. If we learn that a kid has sent us their details without a parent or guardian, we will delete them unless we receive the consent the law requires.
  • Used only for classes. We use kids' information only to arrange and provide our classes and related services. We never sell it, use it for targeted advertising, or track kids' behaviour for advertising.
  • Project videos and photos. We share a student's project video or photo publicly only with written permission from their parent or guardian, and we show the student's first name only.
  • Extra steps where the law asks. Where a law requires a specific form of parental consent (for example India's Digital Personal Data Protection Act, 2023 for anyone under 18, or the US Children's Online Privacy Protection Act for kids under 13), we may take further reasonable steps to obtain or confirm it, such as confirming with you when we first speak.
  • Parents' choices. Parents and guardians can ask to see the information we hold about their kid, have it corrected or deleted, and withdraw their consent at any time (see section 13).

5. How we use information

  • to reply to your booking, arrange the free demo class and suggest a suitable course;
  • to confirm your booking and send you messages about it and about classes;
  • to teach classes, track progress and give projects and certificates if your kid enrols;
  • to deliver educational kits you order;
  • to answer your questions and give support;
  • to keep our website and services secure, and to prevent spam, fraud and misuse;
  • to understand and improve our website and classes;
  • to keep records the law requires and meet our legal obligations.

We do not use personal information to make automated decisions that have legal or similar effects on you.

6. Our legal grounds

Depending on where you live, we rely on one or more of these:

  • Consent, which you can withdraw at any time;
  • providing the service you ask for, such as a demo class or a course;
  • legitimate interests in running, securing and improving our services, where these are not outweighed by your rights;
  • legal obligations, such as keeping accounting records.

Withdrawing consent does not affect anything we did before you withdrew it, but we may then be unable to continue some services.

7. Who we share information with

We do not sell or rent personal information. We share it only with service providers that help us run our website and classes, and only as much as they need:

  • Cloudflare hosts this website, protects it from attacks and runs our booking form. This includes Cloudflare Turnstile, the security check that confirms a real person, not an automated program, is sending the form. Cloudflare also provides our visitor statistics (Cloudflare Web Analytics).
  • Google stores booking records (Google Sheets) and runs our business email (Google Workspace).
  • Resend sends the booking confirmation emails.
  • WhatsApp (Meta) carries our conversations when you message us, and each enrolled kid's family group (the parent or guardian, the kid and the trainer), under its own privacy policy.
  • BenePay and UPI payment apps and banks process the fees you pay, under their own privacy policies.
  • YouTube (Google) shows student project videos in its privacy-enhanced mode. A video loads only when you choose to play it.

We may also share information:

  • if the law or a valid legal request requires it;
  • to protect the rights, safety or property of RoboticSchools, our students or others;
  • as part of a business reorganisation, merger or sale, in which case it stays protected by terms at least as protective as this policy.

8. International transfers

Some of our service providers store or process information outside the country where you live, including outside India. Where the law requires it, we take reasonable steps to keep your information protected when it is transferred, and we transfer it only to countries the law allows.

9. How long we keep information

We keep personal information only as long as we need it for the purposes in this policy:

  • Demo bookings: while we arrange the demo class and follow up with you about it.
  • Students: for as long as we teach your kid, and afterwards only while needed for their records, certificates or questions you may have.
  • Accounts and legal records: as long as tax, accounting or other laws require, or to resolve disputes.
  • Double-booking check: deleted automatically after about 10 minutes.
  • Backup copy of a booking: deleted once the booking is saved, and within 7 days at most.

When we no longer need information, we delete it or make it anonymous. You can ask us to delete your booking at any time.

10. How we protect information

We use reasonable technical and organisational measures to protect personal information. For example:

  • the website is served only over encrypted connections (HTTPS);
  • the booking form checks and limits what it accepts, and blocks automated bookings;
  • booking records are open only to the people and service providers who need them;
  • we choose service providers that maintain their own security measures.

No website, transmission or storage system is completely secure, so we cannot guarantee absolute security. If we become aware of a personal data breach that affects you, we will tell you and the authorities where the law requires it.

11. Cookies and browser storage

  • We do not use advertising cookies. Our visitor statistics (Cloudflare Web Analytics) do not use cookies or store anything in your browser.
  • After you book a demo, your browser keeps a short summary of your booking in its temporary storage so the thank-you page can show it back to you. It is removed when you close the browser tab.
  • The coding game on our home page remembers whether you turned its sound on or off, in your browser only.
  • Our hosting provider may use strictly necessary cookies or similar technology to keep the website secure, including for the security check on the booking form.
  • YouTube may store information in your browser when you choose to play a video.

If we add other analytics or tracking tools in future, we will update this policy first and ask for your consent where the law requires it.

12. Messages from us

After you book a demo, we contact you by WhatsApp, phone or email about your booking, and we may send messages about your kid's classes. We do not use your details for unrelated marketing without your consent where the law requires it. You can ask us to stop non-essential messages at any time on WhatsApp or by replying to our email.

13. Your rights

Depending on where you live, you may have the right to see the personal information we hold about you or your kid, to correct or complete it, to delete it, to limit or object to how we use it, and to withdraw your consent. You may also have the right to complain to a data protection authority.

  • India: under the Digital Personal Data Protection Act, 2023, you may ask for a summary of the personal data we process, have it corrected, completed, updated or erased, have your grievances addressed by us, and nominate another person to exercise your rights. If you are not satisfied with our response, you may approach the Data Protection Board of India.
  • United States: parents of kids under 13 may review the personal information we hold about their kid, ask us to delete it, and refuse its further collection or use. Residents of some US states may have more rights under state law.
  • United Kingdom and European Union: under the UK GDPR and the EU GDPR you may have the rights of access, rectification, erasure, restriction, objection and data portability, and you can complain to your local data protection authority (in the UK, the Information Commissioner's Office).
  • Other countries: you may have similar rights under your local law. Contact us and we will help.

14. How to make a request

To use any of these rights, or to raise a concern, contact us using the details insection 17. To protect your information, we may first need to confirm who you are, and that you are the parent or guardian when the request is about a kid. We will reply within the time the law that applies to you requires. Some information may need to be kept where the law requires it, and we will tell you if that applies.

Our website links to other websites and services, such as WhatsApp, YouTube, Instagram, LinkedIn and Google Maps. We are not responsible for their privacy practices. Please read their privacy policies when you use them.

16. Changes to this policy

We may update this policy from time to time, for example when our services or the law change. The updated policy will always be on this page. If we make significant changes, we will take reasonable steps to let you know, for example on this website or by message.

17. Contact and grievances

For any question about this policy, to make a request about your or your kid's information, or to raise a grievance, contact our grievance officer:

  • Dinesh K, Grievance Officer, RoboticSchools Pvt Ltd, Bellandur, Bengaluru, Karnataka, India
  • WhatsApp or phone: +91 93984 71613

We will acknowledge your message and work to resolve it. If you are in India and not satisfied with how we handle a grievance, you may approach the Data Protection Board of India.